Who We Are

Cakey Blinders (“we”, “our”, “us”) is a home bakery based in Solihull, serving customers in Solihull, Birmingham, and surrounding areas. We take your privacy seriously and are committed to protecting your personal information in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

If you have any questions about this notice or how we handle your data, please contact us at:
📧 Email: cakeyblinders.uk@gmail.com

What Personal Data We Collect

We may collect and process the following personal data from you:

• Contact details – such as your name, email address, and phone number.

• Order information – details about the products you order, delivery address, and payment confirmation (we do not store your full payment details).

• Website data – such as cookies, IP address, and browsing behaviour, to help us improve our website and services.

• Communications – messages or enquiries you send to us via our website, social media, or email.

How We Use Your Data

We use your personal data to:

• Process and fulfil your orders.

• Respond to your messages and enquiries.

• Manage payments and deliveries.

• Keep financial records for tax and accounting purposes.

• Improve our website, products, and services.

• Send marketing updates (only if you have opted in).

Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Contract: To provide the products and services you’ve requested.

• Legal obligation: To comply with tax and accounting laws.

• Consent: When you have agreed to receive marketing communications.

• Legitimate interests: To improve our website and customer experience.

How We Store and Protect Your Data

Your personal data is stored securely and only for as long as necessary to fulfil the purposes above. We use appropriate security measures to prevent unauthorised access, loss, or misuse of your information.

Sharing Your Data

We only share your data when necessary to deliver our services, for example:

• Delivery services (e.g., Royal Mail, local couriers)

• Payment processors (e.g., PayPal, Stripe)

• Website hosting and email services

We do not sell or rent your personal data to third parties.

Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings.

Your Data Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Request correction of any incorrect or incomplete data.

• Request deletion of your data (where legally possible).

• Withdraw consent for marketing at any time.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

For more information about your rights, visit: https://ico.org.uk

Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated “Last revised” date.

Last revised: 18 October 2025